Position Overview & Specifications

Location: Coventry
Salary: £21,000 to £24000.00
Hours: 8.30 to 17.00

Benefits:


Reports to

Care Manager

Summary of role

To ensure all client visits are allocated, to recruit suitable Care and Support Workers and to maintain appropriate office procedures.

Principal responsibilities

  • Answering all incoming telephone enquiries.
  • Implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
  • Processing new client referrals.
  • Preparing appropriate documentation for Field Care Supervisors.
  • Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
  • Administration of all Individual Care & Support Agreements.
  • Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
  • Maintaining computer system up to date at all times.
  • Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
  • Ensuring all other records are kept up to date.
  • To work closely with the Field Care Supervisor.
  • To ensure compliance with all office systems and procedures.
  • Assistance with wages and invoice processing.
  • Production of reports and management information as required.

Must have a vehicle and full Driving licence