Position Overview & Specifications

Customer Service Advisor

Monday to Friday 9am to 5pm (35 hours per week)

Salary 19.5k per Annum

We have an exciting opportunity for a Customer Service Advisor to join our Sales Department at Complete Intacare Hygiene Ltd at our office based in Canvey Island

Customer Service Advisor Responsibilities

  • Answer and make phone calls and respond to emails
  • Process orders and quotes via Sage 200
  • Resolve enquiries and complaints
  • Build long lasting relationships with customers
  • Cross-sell products and services
  • Maintain customer records
  • Ensure high levels of customer satisfaction

Customer Service Advisor Requirements

  • Excellent written and verbal communication skills
  • Able to listen, project empathy, and resolve complaints
  • Able to meet sales and work quotas
  • Be a team player
  • Able to organise, prioritise, and multitask
  • Positive and approachable manner

This is a maternity contract to be assessed after 12 months

Job Types: Full-time, Temporary contract
Contract length: 12 months

Salary: £19,500.00 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Canvey Island, SS8 0EQ: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location: One location

Expected start date: 11/04/2023