Funeral Arranger - Full time

Funeral Arranger – Non Certified - Full time £25,467 per annum include London allowance plus benefits 37.5 hours per week, Monday - Friday 9am - 5pm Kingsbury We’re looking for a Funeral Arranger to join the Co-op Funeralcare team and help families say the perfect goodbye to their loved ones. You don’t need experience to join us as a Funeral Arranger, and the role comes with a competitive salary and excellent benefits. You can apply for this job on your mobile in a few simple steps – no CV required. As a 'non certified' Funeral Arranger, you’ll support clients by organising family visits and answering questions. You'll make sure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified’ colleague. In this Funeral Arranger role, you can expect to:

• Build positive relationships in the local community
• Hold the fort at the funeral home (there'll be times when you'll be the only one in the branch)
• Help with the manual handling of coffins and the deceased

To apply for this role you'll need to have a passion for delivering great service and building relationships. You'll also need:

• Excellent communication and admin skills, plus good attention to detail
• High levels of empathy, discretion and care

In return for your compassion and dedication, you’ll get a generous benefits package that includes 30% off Co-op branded products in our food stores, 23 days holiday (pro rata, rising with service) and a pension with up to 10% employer contributions. You’ll also get:

• Employee Assistance Programme offering confidential advice and support 24/7, plus access to a virtual GP and free eye tests
• Wagestream – an app that gives you access to a percentage of your pay as you earn it
• YuLife – an app that rewards your for exercising with discounts and vouchers for all kinds of brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing. As part of your application you’ll need to complete an online assessment. It will take you around 12 minutes to complete this test. If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.