Cover Store Manager

If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann.com including the advert reference.

Harrow - Cover Store Manager



Job reference: 000074-2023-030574
Full time/Part time: Full time contracts available
Location: 19 St Georges Shopping Centre, St Anns Road, Harrow, HA1 1HS
Start date: Immediately
Purpose: Here at Deichmann we are looking to appoint a Cover Manager based at our store in Harrow, but also covering stores across the local area.

This is a full time, permanent position, paying £30,000 per annum.



What is a Cover Manager?

Our Cover Managers are our fast track, high potential managerial talent!

After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores.

For this particular role the stores you will cover/support after training include: Harrow, Uxbridge, Hounslow, Watford, White City and other stores considered to be within a reasonable commuting distance.

You must be able to travel within a defined geographical area.

On completion of training, Cover Managers are in an ideal position to be promoted to Store Manager.

This is a really exciting opportunity for a successful and ambitious individual looking to progress their career in retail, initially supporting or managing one or more of our stores, before being appointed to Store Manager.
Ideal candidate: Our ideal Cover Manager will have previous experience at supervisor / management level within a retail setting or similar and are keen to progress their career in store management.

You will be fully flexible in terms of travel in order to work across a number of different locations.

Have previous experience of working in a managerial or supervisory role in retail or a related sector.

Be able to problem solve and think on your feet.

A people person with the ability to plan and co-ordinate resources in order to deliver on exceptional customer service.

Key activities:

• Motivate and coach the team to deliver excellent customer service
• Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
• Resourcing / drafting rotas, working within budget
• Stock management
• Analysing and interpreting sales performance data and reports
• Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
• Ensure all company standards are implemented and maintained i.e. merchandising, admin
• Delivery of all KPI’s, meeting all company standards
• Recruitment and training of the team

Personal characteristics:

• A hands on leader, with experience in retail or a related industry sector
• Have a positive flexible approach with a can do attitude
• Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment
• Have the confidence and ability to motivate, coach and inspire the team
• Able to numerate
• Attention to detail
• Good communicator
• Be methodical, organised and have a structure approach to work
• Spatial awareness
• Be fully flexible across the week

Salary/Pay: £30,000