Position Overview & Specifications

About us

We are a family-run business that has been producing traditionally-made milk ices in Huddersfield since 1961. Not only are we locally known, but people come from far and wide to try our delicious and original milk ices. We believe it has a taste of its own...

Our work environment includes:

  • On-the-job training

Job Role & Responsibilities

  • Deal directly with in store and phone customers to provide excellent after sales service.
  • Handle tasks in a timely and efficient manner.
  • Contribute to the efficient operation of the company by assisting colleagues as needed and maintaining good housekeeping and a tidy workspace
  • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times.
  • Passionate about providing a great customer service to our customers

Person Specification

  • Previous customer experience
  • Very well organised with the ability to work to under pressure
  • Self-disciplined and diligent
  • Strong team working skills and a positive attitude
  • Enjoys challenges and having to create new solutions

We are looking for individuals who are eager to learn and grow with us. We want to hear from you if you have ambition and a strong desire to succeed.

Job Types: Full-time, Part-time, Permanent

Day range:

  • Monday to Friday
  • Weekend availability

Experience:

  • Hospitality: 1 year (required)
  • Customer service: 1 year (required)

Work Location: In person