Position Overview & Specifications

If you love helping customers and have fast, accurate keyboard skills we have an exciting permanent opportunity to start immediately. As a Telephone Sales Advisor you will join this well-established national company, talking to customers and processing a high volume of orders.

The Role

Make outbound calls to existing customer base to place their order - no cold calling!
Manage inbound calls and deal with customer enquiries
Build strong relationships with own customer base
Sell new lines
Provide guidance to customers on a range of products and services
Complete admin tasks

Skills & experience

Ideally you will have previous customer service or sales experience from a phone based role
You must have fast and accurate keyboard skills and be able to input data as you are listening to calls
Strong attention to details and accuracy
Computer skills including Microsoft Office
Ability to build relationships with customers

What We Offer