Position Overview & Specifications

Company Description

Flannels Beauty Supervisor

We’re reimagining retail and believe the higher the risk, the greater the reward. We’ve never been afraid to push forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re not sitting back – there’s no room for hesitation.

Finding the fearless.
To stay ambitious, we are looking for a Beauty Floor Supervisor who will embrace our heritage as we look to elevate our future. We’re looking for candidates who see the possible in impossible; those who are open-minded and humble, not afraid to take a risk if it’s the best option for our business.

Job Description

Job responsibilities:

Maximise turnover to exceed required targets and identify opportunities to continually improve performance
Manage and motivate the performance of the team to ensure sales targets are met and exceeded
Be a strong presence on the shop floor to drive sales both personally and through the team
Ensure exceptional customer service is delivered at all times
Ensure all members of the team have the tools and knowledge to deliver the key business objectives
Manage the presentation and merchandising of seasonal stock in line with Head Office directives
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
Assist Beauty Manager and Store Manager in ensuring all paperwork, policies and procedures are carried out efficiently and accurately
Drive and deliver KPI's
Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge:

You should have a strong clientele background, with a solid database of personal contacts and clients
Previous retail experience within the premium sector and Beauty background is essential
You will be an exceptional people manager, with strong leadership and motivational skills
Excellent communication, planning and organisational skills
Excellent analytical skills, the ability to interpret financial and sales data
A high level of brand awareness and product knowledge
An awareness of the local area

Personal qualities