Position Overview & Specifications
Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day. Responsibilities include:
- Welcoming and greeting customers.
- Providing great customer satisfaction through excellent service.
- Keeping the station looking great.
- Maintaining a fully stocked store.
- Understanding customers’ needs and wants.
- Recommending and displaying items that match customer needs.
- Managing point-of-sale processes.
- Receiving new stock.
- Knowing about our products and sharing that knowledge with customers
We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other important qualities are:
- Looking professional and well-presented.
- Working well under pressure and without constant supervision.
- Knowing all about the products we sell and being ready to explain them to customers.
- Being a great communicator – talking with customers and taking time to understand what they need.
- Being sincere and positive at all times.
**Please be aware this is a very hands-on and challenging role at a busy site during the night hence why we are offering a supervisor rate of pay**
Job Types: Full-time, Permanent
Salary: £10.20 per hour
Schedule:
- 8 hour shift
- Night shift
Experience:
- customer service: 1 year (preferred)
Work Location: One location