Position Overview & Specifications
Job Description
Contract Type: Permanent
Hours: 37.5 hours week
Shift Pattern:
Salary: £21,547
Location: King George Hospital, Barley Lane, Ilford , Greater London, England, IG3 8YB
Provide Barista Services within our Costa Outlet Store within Hospital Atrium Area . You must bring your experience in a very fast paced environment preparing our Costa Products and preparing and serving Hot & Cold Food and beverages plus related catering / cleaning duties. Serving up a great customer experience is at the heart of what we do and key to the success of our operations.
Main Duties
- Prepare our Costa Hot Drinks to specified instructions
- Participate in service and food production with a regard for the high standards of health and safety, hygiene and cleanliness.
- Serving food to correct portion control outlined in agreed standards.
- Wash dishes, cutlery, tumblers, jugs, serving utensils, containers, tables and all other equipment in the service areas;
- Clean on a daily basis all areas to agreed standards.
- Undergo on and off the job training sessions as required by line management.
- Inform local management teams of any defects in equipment and/or premises not meeting Health & Safety and/or Food Hygiene Regulations Standards.
- Undertake any other duties that may be required for the effective operation of the Catering establishment; including cash collection and banking.
- Assist in the maintenance of all records, systems and procedures to ensure control of stocks and conformity with financial regulations and procedures.
- Provide outstanding customer service through regular communication with customers, managers and other team members.
- Operate, utilise and manage relevant catering IT systems as appropriate.
What we are looking for
- Previous Barista experience within a similar environment is ESSENTIAL
- Basic Food Hygiene and basic Health and Safety certificates are advantageous but not essential as full development and training will be provided.
- Appropriate level of numeracy/literacy/communication skills to perform role duties.
- Passionate about delivering great customer service and ability to work in a fast paced environment
- Ability to work well in a team and on their own initiative.
- Ability to adapt to change and take on different tasks as and when required.
- High standards and an eye for detail.
- Hard working, energetic and confident.
- Excellent organisational skills.
- Great time management.