Position Overview & Specifications

The post holder will:

  • Input data into and maintain an accurate EU electronic patient booking diary.
  • Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit.
  • Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds customer expectations.
  • Contribute to the delivery of Trust standards for booking and administration procedures.
  • Contribute to the delivery of pathways for all patients including cancer patients encompassing Endoscopy services and ensuring information is recorded on all systems in a timely fashion
  • Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
  • Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
  • To perform all allocated clerical tasks required to meet the needs of the service
  • To undergo training as necessary to meet the needs of new developments within the Service.