Social Media Executive and Content Creator

We are a renowned restaurant and lifestyle group in London, looking for a Social Media Executive and Content Creator to join our dynamic team. We are confident that our natural working environment is unrivalled, but we know it’s our people that really bring Petersham Nurseries to life. A family run business with family values, you’ll be part of The Petersham journey where we strive to elevate simple, wholesome food reflecting the seasons and our commitment to the environment. You will be our lead story-teller and help us to bring our unique brands to life online.

Key Responsibilities:

• Develop and implement social media strategies to increase brand awareness, engagement, and loyalty across all social media platforms.

• Create and curate high-quality, visually appealing content for social media channels, including Instagram, Facebook, Twitter, and TikTok, that aligns with the restaurant group's brand values and tone of voice.

• Respond to customer enquiries, comments, and reviews in a timely and professional manner to ensure customer satisfaction, build a community and strengthen brand reputation.

• Analyse social media metrics, track and report on the effectiveness of social media campaigns and adjust strategies as necessary to improve engagement, reach, and conversion.

• Work closely with the marketing team, to develop and execute integrated marketing campaigns that support overall business goals and objectives.

• Stay up to date with the latest trends and best practices in social media marketing, content creation, and user-generated content.

Key Requirements:

• At least 2-3 years of experience in social media marketing and content creation, preferably in the restaurant or hospitality industry.

• A strong understanding of social media platforms, including Instagram, Facebook, Twitter, and TikTok, and their respective audiences.

• Excellent communication skills, both written and verbal, with a high level of attention to detail.

• A passion for food and hospitality, and the ability to create engaging content that resonates with the target audience.

• Experience with social media analytics tools, such as Google Analytics and Hootsuite, to track and report on campaign performance.

• A team player with the ability to work collaboratively and build strong relationships with colleagues across different departments, including Marketing Team, Events, Reservations & General Managers.

We offer:

• A competitive salary
• Five day working week with 28 days paid annual leave (increasing with length of service).
• Dining discounts at both Petersham Nurseries Richmond & Covent Garden.
• Employee Assistance Programme with 24/7 helpline offering welfare guidance & support.
• Recommend a friend scheme of up to £500.
• Career development with new projects in the pipeline.

This is a very special opportunity to join an extremely friendly company. If you are a creative, social media savvy individual with a passion for food and hospitality, we want to hear from you!