Position Overview & Specifications

As a front facing service, the Admissions team are one of the initial points of contact at Sheffield Hallam University for applicants and enquirers. We are responsible for assessing applications to study with us across our whole portfolio of courses.

As Admissions Co-ordinator you will be part of the Admissions Specialist Team. Working across all teams in the Admissions Service you will provide expert support to answer complex admissions queries as well focusing on developing, maintaining and managing the underpinning processes which support the Admissions Service. This includes providing expertise on areas such as fee status assessment, qualification updates, quality assurance and issuing CAS for Student Visas. You may also provide supervisory support when needed.

You will have a strong commitment to customer care and be highly motivated with excellent communication and organisational skills. The ability to work flexibly and independently, whilst maintaining excellent standards during busy periods is essential. You will need to be adaptive to an evolving environment and able to seek innovative ways to review and update existing established practices, whilst liaising with stakeholders to meet customer expectations.

For this job we particularly welcome applications from minority ethnic applicants who are underrepresented in this area/ this type of job at Sheffield Hallam.