Position Overview & Specifications

We are looking for truly passionate people who love food and drink and offering impeccable hospitality. Working multi-functionally across the entire hotel food and beverage operation as and when the business requires including our Garrick Lounge, Hereford Bar and Brasserie, Offa Bar and Events - personally ensuring that our guests receive exceptional service and hospitality at all times and that all aspects of the operation are maintained and presented to the highest possible standard.

Essential

Skills and knowledge

Proven experience of working in a Customer facing role
Has proven experience working in more than one operational department and understands the standards and procedures used within different operational departments
Fully proficient and capable of using Company technology and systems
Excellent level of numeracy and literacy skills
Excellent oral and written Communication skills
Excellent problem-solving skills and attention to detail
Experience of cash handling, cashing up, using PDQ’s
Strong Organisation and Planning skills and the ability to prioritise appropriately
Understands and has awareness of all policies and procedures relating to Health, Hygiene, Fire Life Safety & Covid-19 Government Guidelines
Has more than 2 years hospitality experience

Personal attributes