Position Overview & Specifications

Based within our clients vibrant Customer Service Centre the Customer Service Advisors are the first point of contact for all customers.

Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.

Role:

  • Answering customer service calls in line with company processes and procedures
  • Providing customers with advice on their account
  • Complaint handling
  • Accurately imputing information onto computer systems
  • Attending all necessary company training

What we want from you:

  • To be customer focused with a proactive, can-do attitude
  • We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
  • This is a telephone-based role so an excellent telephone manner
  • Attention to detail and excellent spoken and written English is essential
  • IT literacy

Hours: Office Hours

Start Date: June/July

Job Type: Full-time

Pay: From £24,200.00 per year

Benefits:

  • Company events
  • Discounted or free food
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Quarterly bonus

Work Location: In person